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Legal Documents v3.0 ยท January 2026

13400 Casino
Privacy Policy

Your personal information is of utmost importance to us. 13400What information is collected at -, how it is used, and what rights you have over your data โ€” it's all clearly explained on this page.

256-bit SSL
Never Sold to Third Parties
GDPR Compliance
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Security Score / 100
Security Layer
Data Encryption
100
Payment Security
98
Data Privacy
96
Identity Protection
95

How We Keep Your Data Secure

13400's 6 Core Privacy Principles

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End-to-End Encryption

Every transaction and piece of personal data is encrypted using 256-bit SSL technology, making it virtually impossible for any third party to intercept or read.

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Data Is Never Sold

13400 never sells or rents your personal information to third parties. Your data is used solely for platform operations.

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Secure Payment Processing

Payments via bKash, Nagad, and Rocket are processed in compliance with PCI-DSS standards. Card or bank details are never stored on 13400's servers.

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Transparent Data Usage Policy

What information is collected and why โ€” it's all clearly stated on this page. No hidden data collection.

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Right to Erasure

You may request deletion of your personal data at any time. 13400 will action the request within 30 days.

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GDPR & International Standards

13400 complies with international data protection standards, including the European GDPR. We are committed to upholding your rights at all times.

1What Information Do We Collect?

13400 Certain personal information is collected to provide our services. This falls into two categories โ€” information you provide directly, and information collected automatically through your use of the platform.

Data Type Example Reason for Collection Mandatory?
Identity InformationName, Date of Birth, NIDKYC & Age VerificationYes
Contact InformationEmail, PhoneAccount SecurityYes
Financial InformationBKash/Nagad NumberTransaction ProcessingYes
Device InformationIP, Browser, OSFraud PreventionAutomatic
Usage DataGame History, Bet LogsService ImprovementAutomatic
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Please Note: 13400 never collects more data than necessary. Full card numbers and CVV codes are never stored on our servers.

2How is the collected information used?

13400 Collected data is used for the following purposes:

  • Account Management: To verify registration and login, and to ensure the security of your account.
  • Service Delivery: To enable gameplay, betting, deposits, and withdrawals.
  • KYC & Legal Compliance: To verify age, prevent money laundering, and comply with regulatory requirements.
  • Customer Support: To resolve your questions and complaints promptly.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Personalized Experience: To offer personalized promotions and game recommendations based on your preferences.

13400 Your consent is obtained before we send any marketing communications. You can opt out of marketing messages at any time.

3How Long Is Data Retained?

13400 Your information is retained in accordance with the following policies:

  • Active Account Information: Retained for as long as your account remains active.
  • Closed Account Data: Up to 5 years maximum, for legal and regulatory purposes.
  • Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
  • Technical Logs: Up to 90 days.
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Important: Due to legal obligations, certain data may not be erasable before a set retention period. However, such data is used strictly for legal purposes only.

4Sharing Data with Third Parties

13400 Your information is never sold to third parties. However, limited data may be shared in the specific circumstances outlined below:

  • Payment Providers: bKash, Nagad, Rocket, or bank โ€” only what is necessary to complete the transaction.
  • Game Provider: Pragmatic Play, Evolution Gaming, and others โ€” only the data necessary to operate the games is shared.
  • Law Enforcement: Data is disclosed when required by court order or government directive.
  • Security Partners: Trusted technology partners for fraud detection and cybersecurity.

With all third parties 13400has binding legal agreements in place that require them to maintain the confidentiality of your data.

5Cookie Policy

13400's website uses cookies. Cookies are small text files stored in your browser.

Cookie TypePurposeDurationStatus
Necessary Login Sessions, Security For the duration of the session Mandatory
Functional Language & Preference Settings 1 Year Mandatory
Analytical Site Traffic Analysis 2 Years Optional
Marketing Personalized Advertising 30 Days Optional

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

6Your Data Rights

13400As a member of , you have the following rights over your personal data:

1
Right to Know

To find out what information we hold about you, submit a request โ€” you'll be notified within 30 days.

2
Right to Rectification

If any of your information is incorrect, you may request a correction. Provide supporting proof and we'll update it promptly.

3
Right to Erasure

After your account is closed, you may request deletion of all data beyond what we are legally required to retain.

4
Right to Data Portability

You can request an export of your own data in a machine-readable format (CSV/JSON).

5
Right to Restrict Processing

If you object to how your data is processed, its use will be restricted to specific purposes only.

6
Right to Lodge a Complaint

If you are not satisfied with our data practices, you may file a complaint with the relevant regulatory authority.

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To exercise these rights [email protected]Email us or let us know via live chat. We aim to respond within 30 days.

7Protection of Minors' Data

13400 Services are strictly not provided to anyone under 18. Automatic safeguards are in place to block minors from completing the registration process.

If we become aware that personal data from a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

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For Parents: If you suspect your child is using 13400, please contact us immediately at [email protected].

8Policy Update Process

13400 This Privacy Policy may be updated when necessary. Depending on the nature and significance of the changes, we will:

  • Minor Changes: The "Last Updated" date on this page will be changed.
  • Moderate Changes: A banner notice is displayed on the site.
  • Major Changes: You will be notified at least 14 days before any changes take effect, via your registered email or SMS.

Continued use of the platform after updated policies take effect will be considered acceptance of the new terms.

9Contact & Privacy Complaints

For any privacy-related questions, complaints, or requests:

We aim to respond to all privacy-related requests within 30 days. For urgent matters, please reach out via live chat.

General Inquiries

To withdraw from 13400, log in to your account and navigate to the "Withdrawal" or "Withdraw Funds" option. Enter the amount and select your preferred payment method (bKash, Nagad, or Rocket).

Processing Time:

BKash and Nagad transfers typically arrive within 5โ€“15 minutes. Rocket may take 15โ€“30 minutes. Bank transfers take 1โ€“3 business days.

For Faster Withdrawals: Complete your KYC in advance, withdraw using the same method as your deposit, and make sure your wagering requirements have been met.

Minimum withdrawal is เงณ500. Withdrawals made between 11 PM and 7 AM may be processed during the next business hours.

That's a completely valid question, and one you should ask. 13400 protects your security across multiple layers:

Data Encryption: All data transmitted between your browser and 13400's servers is protected by 256-bit SSL encryption โ€” the same standard used in the banking industry. You can confirm the connection is secure by looking for "https" and the padlock icon in your browser's address bar.

Payment Security: 13400 never sees your bKash PIN or bank password. All payments are completed within bKash/Nagad's own secure environment.

Data Privacy: Your data is never sold to third parties. It is used only to the extent necessary to provide our services.

Account Security: Keep Two-Factor Authentication (2FA) enabled โ€” even if someone knows your password, they won't be able to log in.

Your Information Is in Safe Hands

Your privacy and security at 13400 are our top priority. Join now and enjoy a safe, trusted gaming experience.

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