On this page 13400The full terms governing all -'s services are set out below. Please read them carefully before using the platform.
Check this summary before reading the full details
Any Bangladeshi citizen aged 18 or above may open an account with 13400. Only one account per person is permitted.
Instant deposits via bKash, Nagad, and Rocket. Withdrawals are processed within 5â10 minutes for KYC-verified accounts.
All bonuses are subject to wagering requirements. Withdrawals cannot be processed until bonus conditions are met. Full details are available on the bonus page.
Fraud, bonus abuse, and account sharing are strictly prohibited. Violations may result in permanent account termination.
13400 does not share your personal information with third parties. All data is secured with 256-bit SSL encryption.
13400 reserves the right to update these Terms as needed. Members will be notified of important changes via email or SMS.
These Terms and Conditions ("Terms") 13400 This constitutes a legally binding agreement between the casino ("we", "13400", "platform") and all registered members ("you", "member", "user").
13400By using -'s website, mobile app, or any related services, you are deemed to have fully read, understood, and agreed to these Terms and Conditions.
These Terms and Conditions are available in both English and Bangla. In the event of any discrepancy in interpretation, the Bangla version shall prevail. 13400 The right to amend these Terms at any time is reserved, and members will be notified in advance of any significant changes.
13400The following requirements must be met to open an account on:
KYC (Know Your Customer) verification is required after registering your account. Withdrawals will be restricted until KYC is completed. Contact our support team for more details on the KYC process.
13400The following deposit methods are available on:
To withdraw your winnings, follow the steps below:
13400 For security reasons or in cases of suspicious activity, withdrawals may be temporarily held pending additional verification. This is done solely to protect the member.
13400The following general terms apply to all bonus offers on:
The following rules apply to Sports Betting and casino games:
13400- uses an RNG (Random Number Generator) certified system. Every game outcome is completely random with no predetermined patterns. RTP information is available on each game's info page.
The following activities 13400The following are strictly prohibited on and may result in account termination and legal action:
13400 Accounts may be temporarily suspended or permanently closed under the following circumstances:
To close your account, email [email protected] or contact us via live chat. You will be given the opportunity to withdraw any remaining balance before the account is closed.
13400 Not liable for the following:
However 13400 We are always committed to resolving member issues promptly and will consider reasonable compensation where appropriate.
13400 These Terms and Conditions may be amended at any time. Members will be notified via their registered email or SMS at least 7 days before any changes take effect. Continued use of the platform after such changes constitutes acceptance of the updated terms.
For any questions regarding the Terms & Conditions, please contact us:
Forgot your password? No worries â click the "Forgot Password?" link on the 13400 login page. Enter the email address or mobile number used during registration, and you will receive an OTP (One-Time Password) within a few minutes.
Set a new password using the OTP. Your new password must be at least 8 characters long and include at least one number and one special character (@, #, !, $, etc.).
If your email address or phone number has also changed, please contact 13400 live chat support directly â your account can be manually reset once your identity is verified with a national ID.
If a match is cancelled or abandoned, 13400's settlement policy is as follows:
Full Cancellation (before the match starts): All bets are automatically voided and stakes are refunded in full.
Abandoned Match (cricket/football): If a match passes a specified threshold (minimum overs completed in cricket, or 45+ minutes played in football), the result may be settled based on the score at that point. Bets will be voided if the match falls short of this threshold.
Live Bet: If a game is interrupted mid-way, a full refund of the stake is generally issued, unless a clear outcome has already been determined.
Refunds are typically processed within 24â48 hours. If yours is taking longer, please contact our support team.